Privacy Policy

1. Introduction

Jobriq, LLC ("we," "our," or "us") operates the website jobriq.com and provides an AI-powered resume optimization and job search assistance service (the "Service"). Jobriq, LLC is a limited liability company based in Maricopa County, Arizona, United States. We are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

When you create an account and use our Service, you may provide us with the following categories of information:

• Account Information: Email address used for authentication through AWS Cognito.
• Profile Information: Full name, phone number, location, professional headline, and summary.
• Resume Data: Work experience, education, certifications, skills, achievements, and other professional information you upload or enter.
• Job Information: Job descriptions, company names, job titles, and URLs you submit for analysis.
• Professional Links: LinkedIn URL, GitHub URL, portfolio URL, and personal website.
• Industry-Specific Data: Licenses, bar admissions, publications, grants, board positions, awards, teaching experience, and security clearance level (if applicable to your profession).

2.2 Information Generated Through Service Use

• Optimized Content: AI-generated resume versions, cover letters, and profile content.
• Analysis Results: Job match scores, viability assessments, ATS compliance checks, and interview preparation materials.
• Application Tracking: Job application status, interview events, and notes you record.

2.3 Automatically Collected Information

• Usage Data: Features used, optimization runs, and general interaction patterns.
• Technical Data: Browser type, device information, and IP address (collected and may be hashed for privacy).
• Error Logs: Technical errors encountered (sanitized to remove sensitive personal information).

3. How We Use Your Information

We use your information for the following purposes:

• Provide the Service: Generate optimized resumes, cover letters, and interview preparation materials tailored to specific job opportunities.
• AI Processing: Send your profile and job data to AI models (Claude by Anthropic via AWS Bedrock) to generate personalized recommendations and content.
• Analyze Job Fit: Calculate match scores, identify skill gaps, and provide viability assessments.
• Manage Your Account: Authenticate your identity, process subscriptions, and provide customer support.
• Improve the Service: Analyze anonymized usage patterns to enhance our algorithms and user experience.
• Communicate: Send service-related notifications, respond to your inquiries, and send marketing communications (from which you may opt out at any time).

4. AI Processing and Data Handling

Our Service uses artificial intelligence to analyze your resume and generate optimized content. Here is how this works:

• AI Provider: We use Claude AI models by Anthropic, accessed through AWS Bedrock.
• Data Sent to AI: Your profile information, resume content, and job descriptions are sent to AI models for processing.
• No AI Training: AWS Bedrock does not use your data to train AI models. Your information is processed and not retained by the AI provider beyond the duration of the request.
• Factual Grounding: Our AI is instructed to only use information from your actual profile. It does not fabricate or embellish your experience. However, you are responsible for reviewing all generated content for accuracy before use.

5. Third-Party Services

We use the following third-party services to operate the Service:

5.1 AWS (Amazon Web Services)

• AWS Cognito: Handles user authentication. Your email is stored with Cognito for login purposes.
• AWS Bedrock: Provides AI model access for resume optimization and analysis.
• AWS Infrastructure: Our application and database are hosted on AWS in the United States.

5.2 Stripe

We use Stripe for payment processing. When you subscribe to a paid plan, Stripe collects and processes your payment information directly. We do not store your credit card details on our servers. Stripe's privacy policy governs their handling of your payment data: https://stripe.com/privacy

5.3 Analytics (Planned)

We may implement analytics tools in the future to understand how users interact with our Service. If and when we do, this Privacy Policy will be updated to reflect the specific tools used and the data they collect.

6. Marketing Communications

With your consent or where otherwise permitted by law, we may send you marketing emails about new features, tips, or promotions related to Jobriq. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@jobriq.com.

7. Data Storage and Security

• Storage Location: Your data is stored in PostgreSQL databases hosted on AWS in the United States.
• Encryption: Data is encrypted in transit using TLS/SSL and at rest using AWS encryption services.
• Access Controls: We implement strict access controls to limit who can access your data.

8. Your Rights

Regardless of where you reside, we provide all users with the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information in your profile.
• Deletion: Request deletion of your account and personal data.
• Data Portability: Export your profile and resume data in a usable format.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@jobriq.com. We will respond to all requests within 30 days.

9. Content Ownership

You own your content. All resumes, cover letters, and other materials you upload or that are generated based on your profile information belong to you. We do not claim ownership of your content. You grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service to you. This license terminates when you delete your account.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

We aim to respond to all inquiries within 30 days.